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The Covid-19 pandemic has significantly turned our everyday lives upside-down, especially impacting how we communicate, work, shop, and carry out other necessary daily operations. With the outside movements being full of risks and difficulties, work-from-home and easily accessible e-learning solutions are indicating a massive shift towards online platforms. Time has never been more ideal for professionals across various fields to educate themselves in …Continue
The emergence of e-commerce sites has made online shopping very convenient. You can purchase anything that you like or need in only a few seconds. The overall scenario is benefitting both the businesses and the consumers in various ways. In the global market scenario, the emergence of e-commerce has opened up enormous opportunities for online investors and companies. Several factors have contributed immensely to bring e-commerce to the forefront. However, online shopping has become very…Continue
Customer Experience (CX) is one of the most extensively discussed topics related to business. To provide up a better and more intuitive experience to the users, the companies worldwide are now shifting their marketing focus towards the user experiences.
Recently, a survey showed that the companies are excited about the opportunities bought by the customer experience, and they will beat the competitors such as mobile marketing and content marketing. In the coming…Continue
Be it a request regarding service improvement or a product feature, feedback is a valuable part of a business. They help businesses in understanding what is the requirement of their customers and then work accordingly. Like how an improved product or service delights the customers and makes them satisfied, the same way feedback plays an essential role within an organization.
Feedback of the employees is valuable for an organization and to the individuals running it.…Continue